Return Policy
14-Day Return & Exchange Policy
We want you to feel confident in your purchase of historical collectibles. Because our items are unique vintage artifacts, we utilize a clear policy that balances customer service with the specialized nature of our inventory.
1. 14-Day Return Window
We offer a 14-day return period starting from the date your order is marked as delivered. To initiate a return, you must contact us within this 14-day window with your order number and the reason for the request.
- Item must be shipped back within 14 days of delivery.
- Item must be in the exact same condition as received.
- All original packaging, inserts, and protective materials must be included.
2. Shipping & Return Costs
4. Damaged in Transit
If your order is damaged during shipping, please contact us within 7 days of delivery. To process a claim, you must provide:
- Your order number.
- Clear photos of the outer packaging.
- Clear photos showing the damage to the item.
We will review the claim and work with you and the carrier to resolve the issue via replacement or refund based on item availability.
5. Refunds & Exchanges
Refunds: Once your return is received and inspected, we will notify you of the approval. Approved refunds are issued to the original method of payment. Processing times vary by bank.
Exchanges: Due to the one-of-a-kind nature of our inventory, direct exchanges are often not possible. Exchanges are typically handled as a return of the original item followed by a new purchase.
7. How to Start a Return
To begin, please contact us with your order number and a brief description of the issue at [email protected] or through our contact form.
PO Box 1245
Loris, SC 29569
